Guest stole items in my apartment

Guest stole items in my apartment

I had a problem with the last guest I had in my apartment in SP. He stole towels and decorative items in my house. It took me long to get in touch because I have a co-host in the apartment and I she took a while to inform me. I also would like to change my review. They stayed in the apartment much longer than agreed and didn’t pay any extra money for it. I have already reported Lucas profile. I want to request a refund for the items stolen.

1 Reply 1
Lisa723
Level 10
Quilcene, WA

@Victor470 you can request money via the resolution center:

 

https://www.airbnb.com/help/article/767/what-is-the-resolution-center

 

If the review is already publicly posted, or it has been more than 48 hours since you wrote it, you can't change it.