HELP Account of guest hacked. Paid but is not him

[Anna123]

HELP

[Guest] just made a booking and paid for it 

[Personal information hidden]

but if i contact him, he says his name is Tylor, he is 14 years old and has no idea what i am talking about. I asked him to cancel, but i get no response. What to do now? He will arrive at the 21st of April.

Anna

[Branka-and-Silvia0]

@Anna123

flag his profile, flag his booking and contact Airbnb , here is how

https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highl...