Hacked Account - changed email!

Iain23
Level 1
London, United Kingdom

Hacked Account - changed email!

Hi,

 

I got an email saying my Air BnB email address had been changed to: [Email address hidden]

 

I've changed my email address back, changed my password, and got rid of payment options just in case.

 

WHAT happened? And how did they get into my account?

 

See below, there's 3 separate instances, all from China... I didn't even get notified about the dodgy log ins until they changed my email!

 

 

  • Internet Explorer
  • Windows 7
Jiaxing, 33, China 40 minutes ago 
less
Logged Out
  • Internet Explorer
  • Windows 7
Lishui, 33, China 40 minutes ago  Logged Out
  • Firefox
  • Windows 7
Xi'an, 61, China about 16 hours ago  Logged Out

 

 

Any help would be appreciated asap.

 

Thanks,

Iain

 

3 Replies 3
Helen3
Level 10
Bristol, United Kingdom

You need to report this to Airbnb asap. Give them a call.

Ivan298
Level 1
Split, Croatia

I got the same thing... did you report it ?

Me too but one cannot contact AirBNB. Especially when one has lost access to their account because the email has been changed. Is there no security team at AirBNB?