Have a guest with no photo no reviews

Alejandra271
Level 1
Ensenada, Mexico

Have a guest with no photo no reviews

Hi, there is a person who is using an account from another person, it doesn't have a profile photo, doesn't say where are they from, and zero evaluations. For the terms we have  they don't apply immediately, my criteria tells me to block this user and inform to Airbnb, what happens if I do that? 

2 Replies 2
Letti0
Level 10
Atascosa, TX

@Alejandra271  A third party booking is against AirBnB's Terms of Service. I would explain they need to setup their own account and get verified with ID and photo to book on AirBnB. My guess is if they are honest guests they will do so, if not you won't hear from them again. 

Thanks for the information, there was something strange with this guest, when I have an other situation like this  I will do as you say