Help: Does anyone know how can I contact the airbnb help center directly? I need it urgently...

[Anita52]

Dear Sirs,

does anyone know how can I contact airbnb help center directly.

I need an urgent help since I have problems with one customer.

Thank you,

Anita

[Donna15]

@Anita52, you can reach them via the Help link at bottom of this page.

Or via Facebook.

https://www.facebook.com/airbnb/?fref=ts

Or – if you have a Twitter account - try twitter@airbnbhelp. It’s said there’s a quick response.

More essential reading for hosts. Contains a link with several international phone numbers (‘How to contact AirBnB’).

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100

Regarding Contact numbers in the above link, I've twice recently had quick responses via the Netherlands phone number.

(Though oddly enough, the person to whom I spoke was actually in the US.)

[Lizzie]

Hello @Anita52,

Lovely to meet you. 

I hope you don't mind, I have moved your post to the Community Help Board as it will have more visibility here. 🙂

Reading your post here, I do hope everything is alright. 

In terms of contacting the Support Team, I would recommend taking a look at this Community Guide on the different ways to reach the team, including numbers. 

I hope you get this sorted.

Lizzie

[Ana7]

@Lizzie thank you on my behalf as well. As Airbnb has become very popular in Croatia, too, and has thousands of users, how come it doesn't have any number (we're not even asking for toll free) to call from Croatia? Are they considering it at all?