Help! I have a guest who is loud and intrusive

Mariam23 · ‎24-04-2019

Hello,

I am currently hosting someone who is constantly on his phone and speaks in a loud, angry manner. He even puts the other person on speaker phone. This is disturbing me. And no matter how many times I tell him to please keep it down (tried even the sarcastic tone hoping he'd understand). He keeps bothering me when I am sleeping for water. I have clearly shown him where the drinking water is stored!

Last night! He got a little drunk perhaps and played the same song on his cellphone for over 2 hours in repeat mode. It was so annoying! I told him several times to stop, but he didn't pay heed. And finally, around 1 AM I had to give him the ultimatum. He is here for 3 more nights! I can't stand this...so can someone out here help me figure out what to do? He is a grown man in his 40s!

Helen3 · ‎24-04-2019

Hopefully you have followed up your conversations on Airbnb messenger so there is a record? @Mariam23 Did you tell him if he continues in this behaviour you will have to ask Airbnb to cancel his booking?

It is completely inappropriate for the guest to wake you up asking for water, when he knows where it is, to put his phone on loudspeaker in shared areas etc.

In your situation as he is not responding to your requests to behave reasonably, I would ask Airbnb to cancel his booking so you can ask him to leave.

Jessica-and-Henry0 · ‎24-04-2019

@Mariam23

I've had to add " Don't talk on speaker phone while in shared spaces. And when on speaker phone in the guest private room, close the door completely."

I've had this be a problem ONLY with male western guests. They don't fight or swear but they are soooooo~ obliviously NOISY!!!!

Our current guest would walk sround the house while talking to friends on speaker phone for hours!!

So Henry did exactly the same thing when our current guest was reading in the living room one afternoon - played music on the speaker with his study door open and called me up out me on speaker and we chatted for 30mins. He seemed to have gotten the message and has been a bit more careful recently 🙂