Helping Guests w/ Alternative Accommodation

in
Baltimore, MD
Level 2
66 Views

My current guests intended to book 5 nights, but only booked 4.  My property was already booked beginning the afternoon of their check-out date.  Is there a quick way through the AirBnB website or app to post my (or any) guests' need for an addition day (or two) of accommodation to other hosts in the area to try and get them covered?  I'm relatively certain this is not my responsibility, but I'm just trying to be helpful. 

2 Replies

Re: Helping Guests w/ Alternative Accommodation

in
Sayulita, Mexico
Level 10

@Patrick2282  No. See if there is a hosting Facebook group for your area.

 

But it isn't your responsibility to try to find them something. It would be different if they had a booking with you that you for some reason had to cancel, but it's up to guests to find listings that are open for the dates they want.

Re: Helping Guests w/ Alternative Accommodation

in
Bristol, United Kingdom
Level 10

Just suggest they use the search function with the date to find  hosts who accept one night bookings - preferably superhost with recent good reviews . @Patrick2282 

 

I agree this is the guests issue to resolve. Not yours . 

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