Hi, I am asked to update my payout method and you require a bank code... I don't know what you mean

[Madeleine128]

Sorry, did not see that it was just a subject line. I don't understand the bank code question. The institution number? And as for the address, is it mine or the bank's?

[Cormac0]

@Madeleine128 

its probably a swift code their asking you for,  your bank will provide you with the appropriate code for your account number.

https://www.theswiftcodes.com/canada/

[Madeleine128]

Thanks for your reply but it seems the answer cannot be more than three characters long... Now I am really puzzled. Would you know how to reach onlie help. I have done it before but can't seem to find my way there again 🙂