Hi, I have a guest who would like to book for 51 nights in Aug-Sept. Can they cancel without penalty

[Randy-And-Jean0]

I do not have a problem if they cancel a couple of months in advance. Will Airbnb penalize them? They are good guests we have had in the past and would like to help them.

[Jeff158]

@Randy-And-Jean0

All bookings of 28 nights or more are automatically transfered to the long term policy. If they cancel within 30 days, no refund. You can of course choose to refund if you wish to.

Click the link for more information

https://www.airbnb.co.uk/home/cancellation_policies#long-term

[Randy-And-Jean0]

Thank you

[Emiel1]

@Randy-And-Jean0,

There are no "penalties" for guests at Airbnb.

It is all about getting a partial or full refund when guests cancels a reservation.

Which outcome is depending on your cancellation policy.

If your guests book 51 nights, the "long term stay" cancellation policy will automatically apply.

Then the guest will NOT be refunded the firsts month and the Airbnb service fee when they cancel in advance. (But you can decide to refund the first month manually)

For all details please check:

https://www.airbnb.com/home/cancellation_policies#long-term

Best regards,

Emiel

[Randy-And-Jean0]

Hi Emiel,

      What is the fee for long term cancellation? It must be a certain %.

                                 Thanks

                                    Randy