Hi, Im Lizelle. Im new and need help with a booking for a client and payment of it.

Lizelle5
Level 1
Steynsburg, South Africa

Hi, Im Lizelle. Im new and need help with a booking for a client and payment of it.

A client want to make a booking for December, but he can only pay 10k now and later the rest.  When he tried to book he was asked to pay the full required amount. Can he book and only pay partial and at a later stage the rest?  If he doesnt make the booking immediately and pay, my calendar still shows available and I've had a few more enquiries for that period he wants to book. 

1 Reply 1
Steve143
Level 10
Limerick, Ireland

Hello @Lizelle5,

 

The usual procedure is that the guest must pay the full amount in advance when the booking is accepted by the host.

There are some reports on this help forum where Airbnb has offered the option to pay a deposit at the time of booking and the rest later. Maybe Airbnb is making this available in some countries.

 

If the guest was not offered such an option when they made the request then they must pay the full amount to make the booking.

 

Steve.