Honest review or no review

Dengdeng0
Level 2
Toronto, Canada

Honest review or no review

I lists a private room inside a condo where I myself is living there. After guests left from a 2-day staying, I found out they left pizza crunches all over the carpet in their room, leaving the toilet un-flushed with urination inside and eating the whole box of my ice cream without asking. 

 

I contacted airbnb to see how they were thinking about it. They offered me to ask for guests to compensate, I said no necessary. 

 

Then they just directly warned the guests. It happened so fast. I told them I am worried about the possible retaliation review they said they were going to deal with it if there was one.

 

I was determined to not leave a review for the guests since airbnb already warned them, hope the guests could do the same.

 

Now several hours later after the incidence, I received a notice that the guests just left a review!

 

Not seeing what it has said, I hardly believe it would be some good words.  I am not sure whether it was the first time they have done the same thing since all I saw on their profile are two short but good reviews.

 

Did I keep the promise to myself not reviewing them or should I cut this chain to let future hosts know that?

 

It is really a tough one for me. Need some advice.

 

 

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Why wouldn’t you review these guests @Dengdeng0 ?? Your review is to help warn future hosts about these guests behaviour.

Dear Helen. Thank you for the reply! I am quite new to this community. I thought the airbnb team warning them might be enough. They were all small things which may matter only to me. Leaving place not in good shape may just because of small carelessness. Taking others' food without asking happened occasionally, although still happened, around me in any place I have lived. I was still not sure it was a culture thing of allowing that (for instance people believe any food should be shared when they saw it). 

 

I did not want anyone gets hurt because I did not understand the rationality or reasoning behind the motivations of their behaviours.

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