I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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Since it is out of your control, you are likely to get 'extenuating circumstances' and not pay any penalties. BUT you must not cancel these reservations yourself - contact AirBNB to do it for you and explain what is happening.
hi.. think they allow for extenuating circumtances.. This should come under that.
Reach out too Airbnb and tell them its compulsary and of course for safety. This situation is out of your hands so should not charge.
Also for July the guests have time to re book somewhere else.
Good luck
Mala