Host cancelled my reservation, transferring credit to another booking?

Steven233
Level 1
New South Wales, Australia

Host cancelled my reservation, transferring credit to another booking?

My original host cancelled my booking, AirBnb issued a credit and I opted to use it towards another booking, however I still ended up paying full price at checkout? 

Should I wait or request a refund? 

1 Reply 1
Gerry-And-Rashid0
Level 10
London, United Kingdom

@Steven233

 

Wait to see what has actually been charged to your credit card. If it is the full amount with no credit applied then contact AirBnB

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