HI @Lee-Andre0,
I am so sorry to hear about your experience with the host and understand you’re feeling frustrated.
The host has violated the Airbnb Reliability Policy, as the guest went to the listing three times and unavailable to check-in.
Even though the host refuses the guest access to the listing in any circumstances, they should consider making reimbursement to the guest. Other hosts stated in your profile that you’ve committed their house rules and being a great guest.
Please contact Airbnb to acknowledge the incident again, further investigate your case and update you on the refund.
I hope you can resolve the issues.