Unfortunately, this problem persists two years later. I am currently being denied payment for three reservaations. irbnb has admitted there s nothing wrong with my account. They simply are not issuing payment. I am on customer service with them daily and they just give me non-answers if they respond at all. I have escalated to the second tier of phone contact. I am still waiting for any kind of meaningful response more than a week past payment day. I am a small business, like many of us. Not being paid has a big impact. The customer service seems there to shut hosts up more than anything and maybe to delay possible legal action. No help whatsoever. It's a joke. I am also asking if anyone out there knows of any help.
