Host not replying to my messages and trip about to start

Mortimer0
Level 1
London, United Kingdom

Host not replying to my messages and trip about to start

Need help urgently host does not answer my messages regarding keys to get into the property on arrival

4 Replies 4
Deborah1
Level 10
Beaufort, SC

There are just other hosts on this board. You need to contact airbnb. The number is on your confirmation. Sorry this is happening to you. Good luck!

Rhonda22
Level 2
Seattle, WA

have you tried calling the phone number listed by host.  For various reasons the host may not be currently checking his phone, although he should have given you info about accessing the unit.  He could be planning on meeting you to let you in.  Give a call.  or do as someone else suggests and contact air b and b.

@Mortimer0   Here's how to contact Airbnb, apparently Twitter and FB yield the quickest results.  CONTACT

Mortimer0
Level 1
London, United Kingdom

Thanks very much.  I've now managed to establish direct phone contact with an AirBnb rep, so she's trying to get the booking problem sorted out for me!

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