Is it just me and my settings (PC not app) but I can no longer see any host replies to a guest review? I try to add a comment to all public reviews I receive but am wondering if there is any point in continuing the practice if no-one can see them.
In fact, I have to hunt now to even find the guest review in the first place - tucking it away in performance or under the reservation is not as easy as just opening the review tab. But I digress....
If host replies are no longer visible, how are we to respond to those reviews with issues that need to be negated or clarified?