Hosts declined booking but it is marked as a cancellation

Chris481
Level 1
New York, NY

Hosts declined booking but it is marked as a cancellation

Hello, 

 

There are 2 hosts that declined me because there place was not actually available on the dates specified. That is ok but I noticed those trips are showing as "Cancelled by (me)". I have never cancelled a booking and am very reliable. 

 

Does having this incorrect status make my profile look undesirable to other potential hosts? 

 

If so, how do I correct it. 

 

Thank you, 

Chris 

2 Replies 2

@Chris481:

 Hosts can't see that screen. We can only see your public profile and reviews.

@Chris481  I know there have been some calendar problems where AirBNB wasn't syncing with other listing site calendars.  Sometimes if there is a "glitch" like this, AirBNB cancels without penalizing the host. My guess is that on the tech side, they can only attribute the cancellation to the host or to the guest--but it shouldn't affect you personally.

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