I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
Sign in with your Airbnb account to continue reading, sharing, and connecting with millions of hosts from around the world.
I can't find how to make changes to the confirmation email that goes out to confirmed reservations/guests. Can someone guide me to this? Thanks!
Do you mean an email you sent yourself from a saved message ?
Goto inbox, choose "use a saved message" and select '"edit saved messages" at bottom of pop-up window.
OR
If you want to edit the house manual:
Go to edit listing, choose "guest resources", click edit and type new text into field "house manual".
Hope this helps,
Emiel
Thanks so much for this information @Emiel1 - I was able to make changes to the house manual. But do you know if the house manual is automatically sent to guests when their reservation is confirmed? I know there is a confirmation email they receive that is automatically sent out to them - there is an error on the one being sent and I haven't found a way to correct this. When I changed it on the house manual last time, the last person who came, still was getting the confirmation email with the incorrect info on it.
Did you figure this out, DIanne? I'd like to make a change as well. Thank you!