How do I handle the host review to rate wanting a guest to return when I don't want them to?

Answered!
Debbie51
Level 1
Converse, TX

How do I handle the host review to rate wanting a guest to return when I don't want them to?

I just had a guest check out that I would not want to return. I got the procedural email from Airbnb asking if I would like to host the guest again. The answer is "NO" but I don't want to leave a negative review for the guest. Am I required to review a guest?

Top Answer

Why wouldn't you want to leave a review?  If you had read the review you would like to give, would you have hosted this person?  At a minimum, say something short even if you don't want to elaborate why:  "We would not host xxx again." As a host, I would appreciate knowing about this guest before I say "yes" to them too.  The guest will not know that you gave them a thumbs down, they aren't even told what star ratings you gave them.  Airbnb uses those items to determine if the guest should be allowed to continue booking on the site.  

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3 Replies 3
Marit-Anne0
Level 10
Bergen, Norway

@Debbie51

You are not required to leave a review, but for the sake of warning other hosts, I think you should.  

Why wouldn't you want to leave a review?  If you had read the review you would like to give, would you have hosted this person?  At a minimum, say something short even if you don't want to elaborate why:  "We would not host xxx again." As a host, I would appreciate knowing about this guest before I say "yes" to them too.  The guest will not know that you gave them a thumbs down, they aren't even told what star ratings you gave them.  Airbnb uses those items to determine if the guest should be allowed to continue booking on the site.  

Thanks so much - your answer is what I was looking for. I thought the guest would see the thumbs down and am relieved they won't.

I could not find that information on the Airbnb site so was not sure what was visible to the guest.

 

 

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