How do I report a bug?

Maggie95
Level 2
Los Angeles, CA

How do I report a bug?

Hi! I see that on the search results page listings with fewer than 5 reviews have the number of stars as reviews.  That is, a 5-star home with 3 reviews will show 3 stars on the listing page but all 5 stars when you click through to the detail page.  

 

Screenshot of 3 stars on the search results page:

https://drive.google.com/file/d/0B2-ovBJ1FwERc1puTlhwVUNRbFk/view?usp=sharing 

 

Screenshot of the same listing's full 5 stars on the detail page:

https://drive.google.com/file/d/0B2-ovBJ1FwERN1VKV3BSWEVVSTA/view?usp=sharing

 

Steps to reproduce:

1. Open Chrome in incognito mode and visit https://www.airbnb.com/s/homes

2. Search "Los Angeles" as the location

 

The ninth result ("Elegant Resort Type Private Room in Downtown LA") shows 4 stars and 4 reviews.  Clicking through shows 5 stars and 4 reviews.

 

2 Replies 2
Maggie95
Level 2
Los Angeles, CA

I see this was fixed! Thanks!

Griffin1
Level 2
Indianapolis, IN

Hello, I wasn’t sure where to report a bug and wound up here after a google search. This isn’t a big deal, but I thought it’d be helpful for you as a company. 

When viewing the Public Review screen, there is no navigation option to go back, or go anywhere for that matter. Thus, the user has to close the app completely and reopen the app. I’m not able to provide a screenshot at this time, but would be happy to upon request.

Griff