How do I respond to a airbnb claims team email

in
Lawrence, IN
Level 2
397 Views

My host refused the payment for damages and got Airbnb involved in the claim. I got an email from the airbnb claims team telling me to reply within in 72 hours but i don't know how. Do i just reply to the email or is there a link that i’m not seeing that i have to reply to?

1 Reply

Re: How do I respond to a airbnb claims team email

in
Berlin, Germany
Level 10

@Shaheim0   The Resolutions Center should have an entry for any ongoing claims associated with your account:  http://airbnb.com/resolutions

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