How do I set up an auto-reply?

Jo59
Level 1
British Columbia, Canada

How do I set up an auto-reply?

I'm often working out of town in the summer - with no internet or cell phone for a few days at a time - I can't respond to guests within 24 hours, and it negatively impacts my rating. Does anyone know how I can set it to send an auto-reply with a date that I'll be able to get back to them?

19 Replies 19

Ah, good product. It's a bit pricey though.

We use SuperhostTools, it's a free tool that automates your messaging and it works great.  We started using it after we setup our third listing.  There were simple check-in and check-up and check-out messages that were falling through the cracks when we were doing all the messaging ourselves.  It's a pretty helpful tool and you could use it to set up an auto-reply to inquies or bookings if you want.

I am just wondering, since it is a free tool it does make me a little bit aprehensive, I wanted to see if you have seen any issues with this application. 

Maximilian76
Level 2
Santa Rosa Beach, FL

Listings -> Booking Settings -> Guest Requirements (Bottom of Page)

I was impacted by not responding promptly for a long time. Now my channel manager Kigo is solving this for me. Highly recommended.