I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
Sign in with your Airbnb account to continue reading, sharing, and connecting with millions of hosts from around the world.
I need to know how to advise or act on a host whose room did not in the dlightest match the description on their site
You can report such host or listing to Airbnb via the flagged "report" link on the profile or listing
hello @Colin-and-Brenda-Cooper-0 from a fellow New Zealander.
Sorry to read of your unfortunate experience.
Please make sure you write an honest and accurate review so others can see the situation from a Guests perspective.
Maybe rank them less than 3 if you feel it's not "accurate" with the details, including photos in the listing - misleading advertising.
Do remember that your review will also be read by potential Hosts/ Guests in future so it's a good idea to balance things out.
All the best
Hello @Colin-and-Brenda-Cooper-0 , I'm sorry to hear about this. Have you followed Helen and Emiel's advice by reporting the listing?
hi,
Further to asking questions. one "expert"has marked my my reply that customer question should be silent rerouted. How do I do that