How do we advise Airbnb about misleading host details

How do we advise Airbnb about misleading host details

I need to know how to advise or act on a host whose room did not in the dlightest match the description on their site

4 Replies 4
Emiel1
Level 10
Leeuwarden, The Netherlands

@Colin-and-Brenda-Cooper-0 

You can report such host or listing to Airbnb via the flagged "report" link on the profile or listing

Helen427
Level 10
Auckland, New Zealand

hello @Colin-and-Brenda-Cooper-0 from a fellow New Zealander.

 

Sorry to read of your unfortunate experience.

 

Please make sure you write an honest and accurate review so others can see the situation from a Guests perspective.

Maybe rank them less than 3 if you feel it's not "accurate" with the details, including photos in the listing - misleading advertising.

 

Do remember that your review will also be read by potential Hosts/ Guests in future so it's a good idea to balance things out.

 

All the best

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Colin-and-Brenda-Cooper-0 , I'm sorry to hear about this. Have you followed Helen and Emiel's advice by reporting the listing? 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

hi,

Further to asking questions. one "expert"has  marked my my reply that customer question should be silent rerouted. How do I do that

 

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