How to contact financial department of Airbnb?

[Blue-Beach-Club0]

Usually Airbnb sends a payment notification on arrival day of the guests. This time , the guests arrived yesterday, I did not receive any note and the status is still "payment expected". How can I reach someone responsible at Airbnb. Thanks for helping! Sandra

[Linda108 · Accepted solution]

Customer service is the gateway to any issues with all departments, @Blue-Beach-Club0 so you are not able to go directly to the department you want.  Here is a guide for contacting Air BNB.  You might want to consider using Twitter for your question.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

[Odette56]

goedemiddag 

Een vraag ik heb nog steeds geen betaling ontvangen van afgelopen jaar 2019 

ik heb 2x mijn huis verhuurd ??