How to enable the new Internal Name field on my existing listings?

Answered!
Brendan-and-Natalie0
Level 2
Auckland, New Zealand

How to enable the new Internal Name field on my existing listings?

I've created another new listing recently, and it has a handy field called "Internal Name".  This is really handy as it allows me to put the address of the property, then when I receive messages, I quickly now it's for that place, and not my other listings.  My other places have titles like "Modern apartment" my wife gets confused about which property has which title (a great problem to have).

 

How do I enable the Internal name field on all my other listings?

Internal Name field

1 Best Answer
Pj23
Level 2
Nashville, TN

ANSWER! In the mobile app, go to the Listing > scroll down and tap on Title > Internal Name

 

Now, I talked to Airbnb since I couldn't initially find the answer here and they told me they started a Beta called 'QLYS' in July 2017 that allowed hosts to add internal names. They told me it is no longer activated at Airbnb and that I could send support a message with my input. I'll do that, but this is still wonky. Here's the article from their internal Airbnb website he sent me: 

 

As our product offering continues to evolve, it's important that we think about the hosting journey from the unique Volume Host perspective.

Quick LYS provides a method for Volume Hosts to add all of their listings to Airbnb quickly and efficiently, and optimize their listings' appeal. This is achieved by introducing new concepts to the LYS flow such as templating and listing duplication. 

Important: This experiment is currently on hold. No additional hosts or listings will be opted in for the time being, though features such as "internal" name will still be visible for listings created through QLYS.

July 2017 50% Hosts with 2+ listings
User Journey


PDF

FAQs
What is "internal name"?
Internal name is a tool only available to Pro Hosts who set up their listings using QLYS. It allows them to set up a name for a listing that is only visible to them, not to guests. 
How is "listing appeal" determined?
Listing appeal is measured by the following attributes presented to hosts as tips to "improve their listing"
Calendar Availability- Listing needs to have at least 1 available date for guests to book.
Price- Price needs to be in recommended range for market. (Site will tell host if price is too high or low)
Listing Description- Must have at least 4 sections filled in.
Bed Details- Must be completed.
Photos- Must have at least 7 listing photos.
If even 1 of these requirements is not fulfilled, the listing will appear as "low appeal"
Does "listing appeal" affect search placement?
No, this currently has no affect on search placement.

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21 Replies 21
Pj23
Level 2
Nashville, TN

^ to add to this, I'm not able to view the internal title name in the mobile app, but I can on the website.

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Thanks @Pj23 for sharing the details on how to do this here in the Community Center. 

 

I've moved this topic to our Help board and marked it as 'Most Helpful', in case anyone is looking for this. 🙂

 

Thanks,

Lizzie


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Gonzague3
Level 1
Dublin, Ireland

Hi there, 

 

A little question, I added those internal names on my listings but I can't found where is it on my Airbnb Plus listing... If someone know, please let me know. 

Dale622
Level 2
St. George, UT

JANUARY 2020 NEW INFO

Turn on "PROFESSIONAL TOOLS" to get the option to set an INTERNAL NAME.

 

https://imgur.com/DhcM8d2

If I click on the "+Add internal name" in the calendar, it just throws me to the settings page of my listing without any option to actually add it. 😞

Hi!

I still have the same problem. I am a co-host for many listings so it would be incredibly helpful to have an internal name for all of them.

Unfortunately, the " In the mobile app, go to the Listing > scroll down and tap on Title > Internal Name" solution does not work for me. It is simply not there in the app.

Is there anybody with another solution?

Dave1059
Level 2
Bryn Mawr, PA

Hi All,

Has anyone resolved this. I have the same problem as @Dorottya3 . The ‘Internal Name’ solution does not work because it is “simply not there”. I was hoping this wouldn’t be so hard.

Can anyone suggest a real solution? Thanks.