How to turn on Private Entrance / Living Room under amenities?

David390
Level 2
Seattle, WA

How to turn on Private Entrance / Living Room under amenities?

Hi - I noticed there is now a Private Entrance and Private Living Room attribute on my listing page under amentities.  Both are marked as "off" or that I don't have those features, but I actually do have a private entrance and living room.  When I go to edit my listing, these two attributes are not listed under amenities for me to turn on.  Any ideas?

21 Replies 21
Kirstie
Former Community Manager
Former Community Manager
London, United Kingdom

Hi @David390,

 

Thanks for letting us know that this is now working as it should - I'm glad it is been resolved!

Kirstie

 Still showing up as a bug on my listing 

Me too! 😞

S14
Level 9
New York, NY

I'm not sure this bug is really fixed correctly in that I still cannot find any place to change that. Perhaps the bug is "fixed" for creating a new listing. But I created this listing years ago and I cannot find the "private entrance" field anywhere in the editing screens.

 

I understand the point that a private entrance is implied when you set a listing as "entire place." However, it is a bug, IMHO, when Airbnb tells potential guests that there is "not" a private entrance, by showing it as crossed off for the specific listing.  

 

Can someone at Airbnb please complete this correction?

 

Another way to fix this could be to simply not display that field for "entire place" listings -- but some people might search for this, so it would be better to just let us edit it.

 

Thank you.

Victor-And-Anai0
Level 2
Bradenton, FL

I have the same problem. And now I don't know how to improve my listing. I want it to appear as an entire house with private entrance because it's a single entire house.

@Victor-And-Anai0  Go to Listing then Scroll down the page to Amenities and click Edit. Check Private Entrance and make sure to save it. 

Nicksixer0
Level 2
San Jose, CA

I can’t get my home to list private entrance. Under amenities it shows “private entrance as crossed out (not available)

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