I’ve had recent guests (4 young adults and 2 babies) who were lovely with great communication but left the kitchen and lounge of our cottage in a bit of a pickle requiring extra cleaning which is fine, but it just felt like a lack of respect.
A few dirty pots, food left in the microwave, cooker hob left greasy, placemats stacked up but not wiped and with food left stuck to them and food ground into the dining chairs. Nothing that wasn’t fixable but all took time.
Added to that they took the remote control out of the sealed COVID plastic bag even though I’d asked them not to (new plastic bag for every guest, which they were aware of)
I wouldn’t go as far as “more suited to a hotel setting” just disappointed as I’d provided a signification mid-week discount and checked them in early and allowed them to check out at anytime before 4pm as I was working so not able to clean until the evening.
Do I just mark them down on cleanliness and write something bland or point out my issues in the private note but that doesn’t help other hosts.
They have used airbnb previously and have 4* on previous reviews for everything.
They’ve left me a review so I feel I should write something.
Thanks for any advice