I WANT TO CONTACT AIRBNB TO FIND OUT WHY I HAVENT BEEN PAID

[Pat---Drew0]

We have recently hosted our first guest

I have been informed that our payment has been processed - see details below

Unfortunately we haven't received any payment yet 

HOW CAN ONE FOLLOW UP

We've issued you a payout of R5,252.33 ZAR. This payout should arrive in your account by Aug 20, 2019, taking into consideration weekends and holidays.

Date Detail Amount 08/09/2019 - 08/17/2019 HMAA3KTM59 - Angiolo Tosi - The Garden Cottage R5,252.33 ZAR

[Miloud0]

Salute @Pat---Drew0, 

If it is possible, for the first guest,check-in time , a host get payed after about 30days. After that, every 24 hours. 

Also you could see this link : 

https://www.airbnb.com/help/article/425/when-will-i-get-my-payout  

Thanks, 

Miloud