I am a Host, My guest just cancelled..check in today. I have "strict" cancellation policy...

[JTed0]

The Airbnb "strict" policy is 50% refund...Does this happen automatically? 

jted

[Helen3 · Accepted solution]

Yes.

[Sandra126]

You will be paid in full since it is a late cancellation (assuming the strict hasn't changed yet with new policy???). I usully offer to refund in full if I get a booking to cover, has happened once or twice. Just to be nice.

[Tứ0]

I don't know who suggested this amzing policy.

Case 1: A guest book a night 10$, some problems he cancel it, then I must pay 50$ for airbnb due to cancelation fee. If I knew this policy, I just lost 15% of 10$ if i don't accept guest's cancelation.

Case 2: A guest book a month 400$, he stayed 4 days then cancel it, I lost 400$ and I must pay more 200$(a half month) for Airbnb.

Crazy. Hosters earn money for Airbnb but they don't  protect us and take our money!

I'm worry now when I sale rooms on Airbnb because I can lost a lot money by this policy!

Where can I suggest Airbnb change this?

What do you think my colleages-hosters?

[Bhumika]

Hey @Tứ0 ,

You can add your feedback directly for Airbnb via the Feedback Form.

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[Tứ0]

Thanks Bhumika, I will do soon