I am locked out of account and need to check in

[Edgar506]

Hello I am currently locked out of my account and I need to log in to check in and contact my host. When I try to reset my password it doesnt allow me and tells me to go on desktop I get the same error here any help? 

[Emiel1]

@Edgar506 

You need to contact Airbnb if password reset is not working:

https://www.airbnb.com/help/article/76/change-or-reset-your-password

What happened making you become "locked out" from the account ?