I am still waiting for a refund.

[Anita934]

Ref:  **

I was informed by Evangeline of the following:

**

......

Best regards,

Evangeline

Your site tells me that you refunded me the full amount of $499.82 on 20/4 at 10:28am but all we received was $50!

Please could you look into this for me and find out what has gone wrong.

Kind regards,

Anita Russell

**[Sensitive information removed in line with - Community Center Guidelines]

[Sarah977]

@Anita934  You have posted this on the Airbnb community discussion forum. This isn't Airbnb customer service, just a place where hosts and guests post to ask questions and discuss things. No one here can do anything about your refund. Try contacting them on their Twitter account.

[Nick]

Hi @Anita934  and I'm sorry to see you are experiencing a delay regarding your refund. As @Sarah977  pointed out, this is an online Community for Hosts and Guests to connect. I'm attaching a guide on how to contact Airbnb's Customer Support. To view it, please click here.

Hope this helps.

Nick