I can't see my future reservations!

Kelly126
Level 1
Vancouver, Canada

I can't see my future reservations!

I am unable to contact Airbnb and my account has been compromised. I am in Nicaragua and need to contact the reservation that I have made for 2 days from now. My Airbnb site has lost all information for any of my reservations in Nicaragua and is only showing previous trips. I cannot for the life of me get in touch with anyone for help with my account and the 800 number that I found 855-424-7262 is not reachable from Nicaragua. How do I get assistance regarding my account????

 

1 Reply 1
Kirstie
Community Manager
Community Manager
London, United Kingdom

Hi @Kelly126,

 

That is strange that you cannot see your upcoming reservations. You should have received the details of your booking in your email - was this not the case? I can see that you posted this on Friday. Did you manage to contact your host? Are you still unable to see your future reservations? 

 

If you are still looking to contact Airbnb, this Community Help Guide gives advice on different ways to contact them. You could try the US number or Twitter/Facebook, as there is no number in Nicaragua. 

 

I have moved your post here to the English-speaking Community Center, please let me know if you want to change the title!

 

Kirstie