I can't view my listing's photos anymore using safari on apple mac

Fiona107
Level 4
Leyburn, United Kingdom

I can't view my listing's photos anymore using safari on apple mac

I am an experienced airbnb host (hosted in my last home and became a super host and now starting again in my new home).  My listing has been running several months the listing can be seen on airbnb so no problem there I have two bookings.  When I preview my listing signed on as a host obviously the ability to look at all my photos doesn't work.  I can go in and edit all the photos (add/remove/change captions) it is when I finish that and then click on preview that all I can see is the initial page of 5 photos and when I click on the 'view photos' it takes me to the next page where you think you can then click through all the photos, but it doesn't allow me to.  After the first click it simply returns me to the initial 5 photos with the link that says 'view photos'.

 

I logged out and I find I have the same problem not only on my own listing but on everyone elses.  I can scan through the photos if I remain on the page which lists several properties (so I see very small photos) but not if I select an individual property.

 

This problem started yesterday as I have been updating my photos earlier in the week and everything up until yesterday was fine and has been over the years.

 

Any ideas?  I have shut down and rebooted my MacBook Air but still it doesn't work.  I don't own a handheld/mobile phone device so I am not looking at it on one of those.

 

Is this an airbnb technical problem or my laptop? 

 

Advice appreciated thanks 

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

 

@Fiona107  I've been seeing something weird with the photo galleries myself.  If I call up a listing, and click on "View photos", it goes to the first photo, then when I click on the arrow which should take you to the next photo and so on, it just goes back to the listing. If I actually click on the second photo that appears on the screen, then I can use the arrow as intended and scroll through the gallery.

I'm not sure it has anything to do with your Mac and Safari- I'm on a PC using Chrome.

I think they've got yet another glitch going on.

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