I cannot get past the airbnb community commitment accept or decline

Jolyn16
Level 1
Wallace, WV

I cannot get past the airbnb community commitment accept or decline

Help!  Making me want to through my computer through window.

Works on my phone but I want to see it on my laptop.

 

If I hit decline, I am put back to the screen where I cannot see anything.

If I accept, which is what I want to do, it just sits for hours thinking.

 

Any suggestions other than get a new laptop:)

8 Replies 8
Karen2443
Level 1
New York, NY

same problem. actually doesn't work on my phone either.

Paul1978
Level 2
Santa Fe, NM

Me too and my account and all reservations were cancelled!  I'm getting calls from guests wondering why their reservations were cancelled. WTF!

Same thing happened to me and I have guests going elsewhere and 14 refunds given and saying the cancellation came from me. It was not my intention  and I am waiting  on reply to my email on if they can re-instate my bookings.  Has anyone got any further advise on what I can do about it?


@Paul1978 wrote:

Me too and my account and all reservations were cancelled!  I'm getting calls from guests wondering why their reservations were cancelled. WTF!


 

Maria12026
Level 1
Myocum, AU

Looking to book, having same issue

 

Cheryl389
Level 7
Keyport, NJ

Same issue but it does also work on my phone. 

Susan3481
Level 1
Massachusetts, US

I'm having the same issue. AirB&B please fix asap!

Susan17
Level 10
Dublin, Ireland

@Jolyn16 @Susan3481 @Cheryl389 @Maria12026 @Paul1978 

 

Sitewide glitch. A workaround that has worked for some is going directly to 

https://www.airbnb.com/hosting

 

Do not press decline. This has led to some host accounts being cancelled. 

George776
Level 2
Toronto, Canada

I was having the same issue and tried several times to submit it till I got frustrated and opened up the inspect window and got rid of the window, never poped up again. It looks like the submission had gone through but could not close the window, maybe it was just timing.