I currently do not accept dogs in my property because of all the damage and the lack of response from airb&b to help collect when damage has taken place.

I currently do not accept dogs in my property because of all the damage and the lack of response from airb&b to help collect when damage has taken place.

the potential guest offered to pay a security deposit up front to allow them to bring the dog. How do I go about facilitating this? I need step-by-step instructions. Thank you. 

1 Reply 1
Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

Hi @Almudena44 , did you find out yet how to request the security deposit?

 

I found this on the Help Centre, perhaps that can provide some answers: https://www.airbnb.co.uk/help/article/140/security-deposits

 

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