@Colleen253 -Thank you for reminding me that if I cancel the dates they will be blocked. I’ve never had to cancel on a guest before.
I looked in the app and yes, the guest did send an inquiry. Here's exactly what happened:
"inquiry sent- 6 guests, Dec 18 - Dec 25."
Guest:
"Hi, my family and I are hoping to come to the resort to go skiing before Christmas for the week and are interested in booking your place Dec 18-25. What is your check out time that we would need to leave by on Christmas day if were were to book those dates?"
Stacy:
"Hi (guest). If you were to stay on Christmas you'd be able to checkout at 4PM....I'll pre-approve your request in case you decide to book!"
Stacy"
Pre-approval sent - 6 guests, Dec 18 - Dec 25
Request accepted - 6 guests, Dec 18 - Dec 25
Guest
"Thanks, that sounds great. Looking forward to staying there!"
There’s a definite glitch. A week ago I went into my calendar to increase Friday and Saturday nights to $500, and Sunday to $450. I went into the pricing settings to be sure that smart pricing was off, and it was.
A past guest messaged me this morning to ask about my rates. She said she wanted to book, but wasn't sure if she could afford it now, because it's more than she paid last year. She said the rate was $67 more per night than she paid last year. Actually, the dates she asked about were supposed to be the same price as they were last year, so I decided I'd better log on to airbnb as a guest and see what rates are showing up.
I selected dates for a mid-week reservation, a weekend stay, and then an entire week. All of the nightly rates were different. In many cases, the nightly rate increased, in some cases it stayed the same (but never dropping below my base rate.) So I went back into my hosting account to check if smart pricing was turned on or off. Guess what? It was off, as always.
If this is happening now, then I’m sure that the “special offer” booking was a glitch, because if this is happening now…