I don't know why my account was disabled

[Zina2]

Hi there, My account and my friend's accounts have been deactivated for security reason. 

The 2 accounts are : 

- canrioibiza@gmail.com 

This is my friend's account. Her villa is located in Ibiza. 

- eleganciabalivilla@gmail.com 

This is my villa located in bali. 

Airbnb asked me to email them to sort this out, which I did every day since last thursday and nothing happened. It's just a big joke ! 

Anyone can help me please ? 

Thanks