I had a booking and my guests stayed for a week, but the booking does not show up on my dashboard?

[Brian7]

I had a booking and my guests stayed for a week, but the booking does not show up on my dashboard?

[Linda0]

I suggest you call Airbnb immediately to ensure you get paid and that this guest didn't somehow get pass the confirmation process.

[Brian7]

I actually did get paid, the stats are just not showing up correctly.

[Linda0]

Yes, the statistic on our dashboard are usually 2 to 3 days behind, but I find it is never accurate. The number of stars you have been rated by your guest normally appear on your listing after having 3 or more guests completing the review of your listing.

Enjoy Your Hosting!!!

[Linda0]

Still call Airbnb and let them know your dashboard is not showing your booking at 855#424#7262.

[Ed-and-Hugh0]

Completed bookings will fall off the dashboard. You can still see them on the calendar and in the inbox.

[Brian7]

This is actually a booking that is in between two other bookings and just never showed up on the dashboard. There is a review and the information for the review shows up, but no indicator on the histogram indicating there was a booking for that period of 1 week which was in between two other bookings.

[Linda0]

Check your inbox to see if it is listed there and also the transaction history. I always archive my inbox messages and I created a folder on Outlook to save all emails from guest and Airbnb correspondence and PayPal payments so I can track. The transaction history feature on Airbnb is excellent and have never seen an error or glitch there.

Let us know the outcome once you contact Airbnb.

Happy Hosting

[Ed-and-Hugh0]

Remember that the dashboard histogram shows when the booking was made, not when the guest stayed. It's not very accurate, so I wouldn't worry about it.