I have given a free listing upgrade to a guest who has arrived. How to change listing?

[Nelia7]

Hi all,

Pretty new to this and need your help. I've given a guest a 'free' upgrade on arrival and need to change the listing in order to block the 'new' listing and free up the 'original' listing. Is this possible?

Thanks in advance for the feedback.

[Helen3]

I think you would need to call Airbnb @Neila0  and see if this is possible and if so they can do it.

In the meantime block out dates on the upgraded room so you don't get a double booking.

[Nelia7]

Thanks for the help Helen.