I have got strange booking / HMANK3QAPA

[Joon10]

Hi there~

Could you check the booing reference**

I made on 27 Aug 19

AS you can see that pay-out shows AUD 0.00

I already contacted you on 27AUG 

Your staff said it looks system error and will contact us asap

but we still don`t have any reponse

Please Check it and solve this problem

Thank you for your help in advance

Joon

**[Phone number hidden due to safety reasons - Community Center Guidelines]

[Sarah977]

@Joon10  This is a discussion forum for hosts and guests, not Airbnb CS, so no one here has access to your account. You'll just have to contact them again, sometimes you have to be incredibly persistent.

[Joon10]

Thank you Sarah~~

Even I didn`t know what is this page, I thought I send it to Airbnb CS team

[Sarah977]

@Joon10  Tons of people make that assumption. Here's what you want :https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245