I have instant booking, why and I still getting a request to pre-approve a booking?

[Jamie52]

Hi,

I have instant book on for my listing, I just received a message from someone asking to pre-approve/decline a booking. I thought all booking were instantly accepted. Is it because the booking is for a week so they gat a 15% discount.

Thank you for any thought, the instant booking setting is definitely working because I have already had a different booking go through instantly,

Jamie

[Melanie33]

Hi Jamie

Sometimes guests just don't use instant book.  It might be because they want to ask a question or just they don't feel like it.  I have instant book on and still get pre approval requests occasionally.

Mel

[David126]

So do I.

[Lilian20]

Guests have the possibility to book instantly. It doesn't mean they have book without making any inquiry.

When making an inquiry, the "pre-approve" button will appear on your side. Click on it as soon as possible so that your reactivity is reflected in your stats. 

Wether the booking is for a long or a short period doesn't change a thing as long stay discount will be applied automatically. 

Hope this helps

[David-and-Fiona0]

This can also happen if they don't meet your instant book requirements such as previous positive reviews