In the past, Airbnb has prompted me via email to leave a guest review the same day of guest departure but it's been a long time and Airbnb never sent me the review link. since and I haven't been prompted yet. Also, I can't find where to leave a review without the prompt (link in the email). Has Airbnb made changes regarding the review process? I believe it's important for the host and the guest to be prompted for reviews immediately.
The host already left a comment on my profile but I'm not able to leave a comment for her.
Airbnb support is not much of a help.
Who do I contact if my guest and I are not receiving a prompt to write a review? The last guests wanted to give me a five star review but they never received the mail