I haven't received a payment....Extra Services.....

Dee52
Level 2
Victoria, Australia

I haven't received a payment....Extra Services.....

Hi Air BNB,

 

I had a visitor that extended their stay- they pais an additional amount at the end of their stay- through 'extra services'.

This was 2 weeks a go. I have posted with Air bnb, got verification from the Air bnb er- but I havent received any additinal money.

I have tried to ask the question through this conversation- and I am getting frustrated that there is no number to ask an actual person(unless there is an emergency)

I just want to know how to receive this money.

Any answers ...please?

Reagards,

 

Dee

1 Reply 1
Marzena4
Level 10
Kraków, Poland

Contact Airbnb Customer Service - use Twitter @AirbnbHelp or the form: https://www.airbnb.com/help/contact_us#/ Or you will find a pinned post in the Help section how to do it:
https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

// "The only person you can trust is yourself"