I made a reservation with a credit card which is now blocked, what can I do?

[Deborah257]

I blocked my card because it was stollen from me. I was already charged for half of my stay but in the next days I will be charged for the second half, and that credit card will bes declined.I already added my new credit card to the payment method but I cannot remove the blocked one... HELP PLEASE!!!

[Alice-and-Jeff0]

@Deborah257 - Airbnb has a policy that you cannot split charges across multiple methods.  You need to contact them to have this fixed.  The split charge is a pilot program and not available everywhere. 

https://www.airbnb.com/help/article/444/can-i-use-more-than-one-payment-method-to-pay-for-a-reservat...

[Deborah257]

thanks for your answer! Don you konow how can I contact airbnb to ask for a solution for my problem? I have not reach this information. Thanks again.

[Jeanine27]

hi, i also made a reservation long time ago for one night in 2 days. meanwhile i had to block my creditcard since i lost it during my travels. who can tell me what to do now? i cannot find anything about this on the airbnb website. 

regards, jeanine