I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
I need to deactivate my account now. Even with existing reservations, I need to move back in immediately.
That does not work. I have existing reservations. I need to cancel all of them and take this listing down immediately.
Then cancel the reservations (penalties iniolved !):
https://www.airbnb.com/help/article/166/how-do-i-cancel-a-reservation-as-a-host
Deactivate a listing:
https://www.airbnb.com/help/article/476/how-do-i-snooze-unlist-or-deactivate-my-listing
Simply followi the steps, it works.
Or contact Airbnb:
Contact Airbnb - Community Guide [Updated]
best regards,
Emiel
Contact Airbnb and advise you wish to deactivate your account and cancel all upcoming reservations. Once the reservations are canceled in the system, you can proceed with deactivating your account.