I need to reactivate a canceled reservation

Pablo212
Level 1
Quito, Ecuador

I need to reactivate a canceled reservation

I canceled a previous reservation, because we rent our villa to other people here in my country, but they got out earlier, and the dates are available now.

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

HI,

You can't reactivate a cancelled reservation. You can only ask the guests if they are still interested in staying at your place. If so, they can make a new reservation (or you can sent them a special offer). Assuming the specific dates are not blocked permantly by Airbnb, otherwise contact Airbnb first. Best, Emiel