I tried booking a room and the money has been deducted got an error message that payment declined by

Kwame19
Level 1
United States

I tried booking a room and the money has been deducted got an error message that payment declined by

My account have been deducted but i couldnt reserve the room and airbnb gave me an error message 

1 Reply 1
Linda108
Level 10
La Quinta, CA

@Kwame19   This is a discussion forum for hosts and guests, not Air BNB staffed.  You need to speak with an Air BNB customer service representative.  Here is a guide for contacting Air BNB

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.