I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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Does anyone know if this can be resent to me?
I don't know if the email can be resent, but I used my travel coupon last month. I was booking a room and when it came to paying, there was the option saying 'use voucher' or something similar, and the voucher number appeared on the screen, and you just click it to use it!
Be careful though, if you need to cancel the booking, hosts on this forum say that you seem to lose the voucher money. Similarly, if you don't use all the voucher in one booking, they say you seem to lose the balance.
@Sandy154 When you go to book the place you want (like I did), it gave me the option during the booking process to use my most current Travel Coupon worth $100. It was awesome because I actually had 3 of them and wanted to make sure to use the one that was soon to expire. The system automatically pulled that one and showed me the expiration date of 9/30/2017. Easy peasy done. 🙂
Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook