I was told the last tenant wouldn’t be able to post anything negative concerning my account.

[Malcolm95]

She posted a negative review on my account accusing me of running a scam.  I’ll just handle it legally myself.  

[Ana1136]

@Malcolm95 everyone is able to leave a review. That said, you can respond to her review and clarify whatever it is needed for future guests to know. Also she mentioned involnving Airbnb so if you call enough times I am sure you will find someone to remove it since it is against their policy.